giniis World
FAQ
Answers to common questions about orders, sizing, shipping, returns, and care.
When will my order ship?
Orders are prepared as quickly as possible after payment confirmation. You will receive a shipping confirmation by email once your order is on its way.
Where do you ship?
Shipping options are shown at checkout based on your delivery address. If your country is not available, contact us and we will check what is possible.
Can I return my order?
Returns are handled according to our refund policy. Items must be unworn, unused, and in their original condition. For details, visit the refund policy page.
How do I choose my size?
Check the size guide before ordering. If you are between sizes or want a specific fit, contact us before checkout and we will help you choose.
Will sold-out pieces restock?
Some pieces may return, but drops can be limited. Follow giniis world and subscribe to email updates for restock and release information.
How should I care for my garments?
Always follow the care label on the garment. Wash with similar colors, avoid harsh treatment, and air dry when possible to protect the shape and print.
Do you offer wholesale or collaborations?
For wholesale, press, styling, or collaboration requests, email giniisworld@gmail.com.